How do I measure Success?
Early this morning, as darkness
began to be replaced by first light, my thoughts were drawn to our pride in the
successes of Good Neighbors—the impact we have on the kids and our interns. I
thought about the conventional measures we use; output data, outcomes data,
surveys of kids, families, volunteers—all the conventional things that yield
numerical data for tables, pie-charts, bar graphs, annual reports and public
speeches. Of course, these are essential when we apply for funds to
foundations, trusts or government agencies. These are the measurements that
give any organization credibility. And, they are important mileposts we need to
evaluate our progress toward achievement of our goals.
As morning light slowly filled the living
room, I found myself staring at a painting my wife Sarah had placed on the
mantle above our fireplace. She routinely does this while she is in the process
of creating a new painting to study her progress and critique her work. This is
a painting called “the Cellist.” The
subject is Chloé, one of our Good Neighbors interns from 2013. Chloé is an
accomplished musician but also a compassionate and gifted teacher. In a
previous post, I shared the story about her relationship with one of our kids,
Buddy, and his saying, “I wrote it in Greek for you.” Recall that Buddy has
challenges and his principal was moved by the acceptance and compassion he
received at the Good Neighbors program and specifically by Chloé. Before the
Christmas break, Chloé is trying to arrange a visit with Buddy at his school.
You should know—this is probably a 60-mile trip each way.
In the fullness of the day’s light, I admire this beautiful
portrait. It is remarkably sensitive and captures the spirit of Chloé. But as I
gaze at the painting, my thoughts lead me to a deeper place, a place of
emotional memory. It is a gateway to a story written on my heart about a
special relationship between a young, challenged boy and his intern—both may be
changed forever. This is how I measure success.
If you want
to see the traditional measures of success, check our website: www.smlgoodneighbors.org. Click on
publications and then annual reports. The 2013 annual program report is there.