So, this is why we do this?

            I was sitting looking out on the lake late on Friday afternoon. All was quiet, the water calm and beautiful. I was enjoying a glass of Chardonnay and feeling at peace. The phone rang—it was someone calling the SML Good Neighbors office. Since it was after hours, a recording told the caller to press one (1) for the executive director—that’s me.

            At first, it was difficult to understand the man on the other end of the line. He was having trouble getting his thoughts and questions put in to words. Finally, he said, “here’s why I’m calling.”

            “ My wife and I recently took our two grandchildren out of foster care. They are having a hard time and we just needed to do this. It’s hard. We’re both on disability and don’t have much.” I could tell this was hard for him to share. “We registered both grandchildren for the Good Neighbors summer program. But I am confused about whether or not they will both get to come. I think one letter says that our granddaughter is registered. But another letter says that our grandson is on the waiting list. They both need Good Neighbors so much this summer. Our grandson will just be devastated if he can’t go. I don’t know what to do. Can you help me?” 

            As the Good Neighbors programs grew we added a fulltime program director and half-time administrative assistant. So, I am much more removed from regular contact with children, their families and their stories. I miss that contact even though their stories sometimes break my heart—this is one of those times.

            As we talked, I learned from Rodney that their grandson is ten and their granddaughter is seven. We talked about the Bedford County elementary school they attend. I could hear the worry, desperation and concern in Rodney’s voice. I assured him that I would talk with our program director about the registrations but it would be Monday before someone was in contact with him. I got all the important information; the names of the grandchildren and his full name and phone number. And then I said, “Rodney, what you and your wife are doing for your grandchildren is wonderful; I know it has to be so hard.” At this point, in a tearful voice he said, “it is hard. God bless you for helping.” We said goodbye.

Now, almost 24 hours later, I find myself still holding these grandparents and their grandchildren in my thoughts—in my heart. Each time I remember our conversation I realize that I too am tearful. This is why we do this work and I pray that we will never become hard-hearted.